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Many IT teams are mired in backlogs and suffering from poor integration. Theyโve yet to build out the automations and workflows originally planned because they are bogged down by a tool thatโs too complicated to use. Ditch the bloat with no-code ITSM. Get the SavingsNow eBook.
Looking for ServiceNow alternatives? Velentix helps companies reduce admin drain with no-code enterprise service and automation.
MODERNIZE ITSM WITH NO-CODE AUTOMATION
Before Velentix, Stockman Bank was using a large code-heavy platform [ServiceNow] that ultimately drained resources and budgets due to the systemโs complexity. Even simple changes and integrations took several weeks and cost the company thousands of dollars.
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Fast and Easy Workflow Building Without Developers
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Stockman Bank saw immediate improvements after switching to Velentix. The IT team quickly built custom forms and automated workflowsโsaving time and reducing costs.
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On the new platform, they quickly built out new workflows, such as an equipment ordering form and automation. Users select what they need, and the system routes the request automatically.
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Best of all, a Microsoft Exchange integration that would have cost $50,000 on their old platform was completed in just one afternoon with Velentix at no additional cost.
โThe learning curve for [ServiceNow] was very steep. We didnโt have the time to really pick up all the nuances of it and really figure it out, so we ended up hiring consultants to help us administer the system. That made the cost of deploying anything new within the system staggering.โ
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โ Tyler Kings, end user infrastructure manager for Stockman Bank
โ Todd Maniscalco | Assistant Director for Customer Service and Support | Cornell Central IT
Are you struggling to realize your ITSM optimization vision because your ITSM platform is too cumbersome and time-intensive? Do any of these sound familiar:
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You need a dedicated team just to manage your ITSM tool?
Admins are spending too much time getting new functionality out?
Are you looking for ServiceNow alternatives? There is nothing quite so powerful as the voice of the customer, that is why so many leverage the annual Gartner Voice of the Customer report for ITSM. A culmination of customer reviews over the past 18 monthsโthis report offers a complete view of the ITSM marketplace.
โWe cannot afford to waste the time of our users in a time-sensitive environment. Having a low-code/no-code tool has been extremely helpful to us.โ
โ Emily Krohn, Director of Information Technology at Faith Regional Health Services
MODERNIZE ITSM WITH SERVICENOW ALTERNATIVE
Prior to bringing on Velentix for service management, Faith Regional Health Services struggled with a variety of operational challenges, including resource limitations, fragmented work streams and time-sensitive demands from end users.
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When it came time to go to market and find a new service management tool, they were looking to address three major pain points:
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Many IT teams are mired in backlogs and suffering from poor integration. Theyโve yet to build out the automations and workflows originally planned because they are bogged down by a tool thatโs too complicated to use. Ditch the bloat with no-code ITSM. Get the SavingsNow eBook.
โ Ranil Gunasekara | Director of IT Operations and Support | Texas A&M System Office of IT
OUR SOLUTIONS
Drive agility in service management with AI and automation. Leverage a full lifecycle ITSM/ESM platform with support for ITIL, change management, assets, self-service and more.
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Supercharge service with automation and AI for faster, better outcomes.
Make enterprise service management a reality with a single platform across IT, facilities, HR, marketing and more.
Cut software costs, stay compliant and expedite service delivery with real-time insights and usage data for all assets.
Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.
Change the way you chat with conversational AI โ enable virtual agents with custom forms and automation to take real action for faster resolution of tickets and easier information retrieval.
Let automation take off with no-code enterprise integration and workflow. Embrace digital transformation using a single hub to connect hundreds of platforms in one place.
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with Velentix.
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