CIO Study: Chatbot Frustration and the Promise of Conversational AI

CIO Study: Chatbot Frustration and the Promise of Conversational AI

Traditional chatbots arenโ€™t working. In fact, this study shows that 76 percent of customers report user frustration with existing chatbot solutions on a regular basis. Learn how conversational AI is changing the game for chat and boosting IT self-service.

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